klub icip-icip

Taste is not the only important thing in a restaurant business; SERVICE is very important too. Sat, 11/04/2009, we decided to try this relatively new resto in Jl. Taman Cibeuying Selatan. The place was OK, with tables as well as four or five "saung lesehan". We ordered tropical CR 1930 (basically, it's a sandwich), a mexical chilli dog, gurame bumbu bali and nasi goreng panyileukan (panyileukan fried rice). Only the fried rice was good. The rest are just so-so.
Then it happened. When delivering our drinks, the waiter accidentally poured a glass of iced lemon tea on my brother's lap! His shorts were soaking wet and sticky, thanks to the simple syrup! Mu mum, who happened to be sitting next to my brother, got some as well. What was shocking is that the waiter said NOTHING about that; he just left. Then a gentleman who seemed to be the supervisor came and helped cleaning up the mess. After several unsuccessful attempts to clean the table (the table and the floor were flooded with tea!!), the supervisor apologised (finally!!!) and suggested that we move to another table. Still no apologies whatsoever from the waiter. FYI,during the futile attempts to clean up the mess, the other waiters cheerfully and happily delivered us our food, as if nothing'd been going on. Hello!! Earth calling waiters!!
Anyway, we moved to another table and finish our meal.
When we were eating, a young woman who looked like the cafe manager walked past our table and took a quick (and somewhat worried) glace at us. But she said and did nothing at all.
When we were leaving our table, the supervisor apologised again. All in all, the gentleman made two or three apologies. We really appreciate that. As a supervisor, he was willing to take the blame of his staff. By the way, the waiter who spilled the drink finally managed to say "I'm sorry" to my brother.
When we were leaving the cafe, the girl who looked like the cafe manager, who'd been standing at the cashier's desk, turned her back on us, as if she didn't want us to say anything to her. Very professional... NOT!

What upsets me is that the restaurant didn't seem to care about what happened. Only the supervisor did. Sure, it wasn't a deadly accident, but a customer was made uncomfortable!
I really wonder, if we'd made a scene then by shouting at the waiter and threaten to publish this on the newspaper, etc., would they reacted differently and more professionally? But then, what's the point? They won't learn anything, let alone become professional.
As I mentioned above, a restaurant business is not merely about taste; it's also about SERVICE. And whether they are professional or not is clearly reflected in how they handle such bad situations. If you ask me, from their reaction to what happened to my brother, they're no different than the shabby "warung tenda"s scattering around the city pavements.
One more thing: despite what happened, they still charge us a 2% service charge! Unbelievable!! Maybe their "normal" service charge is 15%, so by only charging us 2%, they think they'd done us a HUGE favour. Whatever.

Konon, Pizza Hut yang ada di jalan Bungsu teh yang paling enak se-Bandung. Well, setelah dicoba, memang ada bedanya. Kentangnya lebih garink en crispy, pizzanya lebih berasa. Yet, that's about three years ago... hehehe, maap poto-potonya baru di-upload sekarang. Anggap saja nostalgia :)


Ci San pakai topi balon lucu yang diberikan secara gratis


Bugs juga pakai. In the end, topi balonnya dibawa pulang ama Bugs semoa, lalu diberikan pada para nephew.


Yaks, Ci Deth tetap tersenyum walau tercekik hehehe...



Jeng jreng.... muncul si mahkluk gentong yang tak pernah kenyang. btw, mimik mukanya ci San lucu wkwkwk...

Really miss u all...

hoho, these are some old pics, stored in bugs' cam. Ini waktu mamam di restoran Bali yang namanya Lalah. Berapa taon lalu ya??? Pastinya lebih dari setaon. Tiga taon mungkin...

view depan restoran Lalah






salah satu minumannya.... apa ya??? kopi meureun? ato teh?


ci San en ci Fenty :)


ikan kecil di atas pengaduk minuman...

all the food!!!

Cheeeeersss!!!!


POSE!!! foto ini diambil dengan bantuan kang maz waiter nya. perasaan jepretnya berkali-kali soalnya kamera nya rada antiq hehehe...

dalam rangka menyudahi "kutukan" gokana teppan yg membuat kita terus2an balik lagi (dan balik lagi dan lagi dan lagi) ke ciwalk, akhirnya kita memakai voucher gokana hasil jen2 dan fenty makan mie pedas waktu itu

hopefully this will end the curse ^-^

kita pergi ke glosis karena katanya ada diskon 50% untuk semua menu
turns out diskonnya hanyaberlaku untuk menu kedua yang lebih murah
huh ... tipu
tapi karena kita udah di sana, ya wis, kita pesen aja

the food was great, though, despite the fraud
aku pesen chicken a la reine yg super creamy and tasted very delicious
look even in the photo it looked superb

ucil pesen sausages ... yg isinya bermacam2 sosis dalam berbagai ukuran
juga enak banget

have you got email that j.co can be stored for 9 months and remains in the more or less similar condition?
artinya pengawetnya berton-ton dalam satu donat sampe bisa bertahan begitu lama
email itu juga menyebutkan beberapa merek donat lain spt dunkin, dll yg konon sama gawatnya dengan j.co
being a j.co lover, i almost stopped going to j.co altogether because of that email
but then my friends and I decided to conduct our own experiement
last month, 28 October 2008 (hari sumpah pemuda plus ultahnya hihi), hihi bawa j.co ke kampus
kita ambil satu yg ada butiran chocolate di atasnya dan kita simpen dalam kaleng kue
senulan kemudian, ketika kita buka lagi kalengnya, sudah tampak jamur2 halus yang tumbuh di seluruh permukaan donat (lihat foto)
artinya: email itu HOAX
artinya lagi: kita bisa makan j.co lagi dengan tenang
hihi was very happy because she got her j.co buddy (read: me) back ^-^

minggu lalu icip2 pergi weekend away ke pangalengan
kami membuat juan lo ... buanyak buanget
lihat ... sebanyak inih!
padahal yang makan cuma 6 orang dan cewe pula
tapi ajaib, by the end of the weekend, ampir abis semua
cuma nasinya doang yang sisa ^-^

siapa? fenty and jen2
di mana? di gokana teppan di ciwalk
bagaimana caranya? gokanna teppan mengadakan lomba makan mie pedas (spicy ramen) yang harus habis min 20 menit. Fenty abis dalam 5 menit, jen2 kira2 semenit lebih lama. Keren!

inilah spicy ramen-nya
konon menurut fenty dan jen2 sama sekali tidak spicy


the winners get voucher for free paket 6
cuman ... si voucher ternyata ga bisa langsung dipake
jadi minggu depan terpaksa harus balik lagi ke gokana
artinya 3 minggu berturut-turut kita makan di ciwalk!

jen2 dan mangkok kosong ... congrats!

Raa Cha adanya di Ciwalk
Suposed to be Thai resto tapi di sana kita biasanya makan juan lo
Sayurnya bisa kita pilih sendiri di bawah, lumayan mahal
Satu potong tahu, misalnya, harganya bisa antara 3 atau 4 ribu
Jadi kalo ngambil 5 macem benda kecil2 aja (pangsit, tahu, siomai, dll) bisa tiba2 byr 20.000
Belom lagi nasi dan minumnya juga harus byr
Tapi masaknya menyenangkan karena masing2 dapet panci kecil sendiri2 utk merebus
sangat cocok utk org posesif yg tidak suka berbagi panci dengan org lain
plus sambal thailand-nya enak sekali dan bisa ambil sendiri sepuasnya
Tips lagi: kalo makan di sini, ambil kecap bawang putih-nya untuk dimasukin ke air rebusan di panci karena bisa menambah cita rasa kaldu

Minggu lalu ada sop buah gratis dari anak Jepang
Yummy ...
Ada strawberry, alpukat, mangga, dan duren (buat yg mau dan tahan baunya)
Tastes so nice, apalagi gratisan ^-^